DURHAM, N.C. – In response to the winter storm affecting North Carolina, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is allowing early prescription refills to ensure that customers have access to the prescription drugs they need.
This action is in effect for the entire state of North Carolina following Gov. Roy Cooper’s declaration of a state of emergency, effective Jan. 13, 2022. The state of emergency is in effect until rescinded by the governor.
Early prescription refills for Blue Cross NC customers must be made while the state of emergency declaration is in effect. This policy also applies to Blue Cross NC members in other states of emergency, outside of North Carolina, connected to this winter storm. Customers with questions about their prescription drug coverage may contact the customer service number on their Blue Cross NC card. Members with questions about their coverage may log in to their self-service portal at blueconnectnc.com to send a secure message.
About Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is committed to making health care better, simpler and more affordable. We have been driving better health in North Carolina since 1933, working to tackle our communities’ greatest health challenges. Blue Cross NC serves its customers and communities of more than 4.2 million members, including approximately 1.1 million on behalf of other Blue Plans. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. Visit Blue Cross NC online at www.bluecrossnc.com. All other marks are the property of their respective owners.
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